Privacy Policy

Lottery Extreme - Privacy Policy

Scope and Purpose of This Privacy Policy

This Privacy Policy explains the handling, processing, and protection of your personal information when you use the Lottery Extreme website, operated from South Africa. It outlines the manner in which personal data is collected, stored, used, and disclosed, strictly in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy regulations. The Policy covers all information collected through your use of our website, whether automatically or voluntarily provided. We are committed to maintaining user privacy and explaining our practices to ensure complete transparency. This policy extends to all users, visitors, and registered members interacting with Lottery Extreme's online services, including our website, promotional offerings, and any forms or data submission points. By using our website, you acknowledge your acceptance of the practices described in this document and provide consent to the processing of your data as detailed herein. Changes or updates to this policy may be implemented over time, and continued use after such updates signifies agreement with the revised terms. This policy aims to foster trust with our users and demonstrate our long-standing dedication to lawful data processing and user confidentiality. It is important for users to read this policy thoroughly and contact us with any queries related to their privacy rights or our data handling processes. Lottery Extreme does not knowingly collect or process personal data from individuals under the age of 18, and we encourage adult representatives to act on behalf of any minors who may interact with the site. Ease of access to our privacy information is a guiding principle, and this policy is regularly reviewed to comply with any changes to legal, operational, or regulatory frameworks influencing data protection. Should additional clarification be necessary, our Data Protection Representative can be reached directly as outlined in the section below.

Information We Collect

When you use Lottery Extreme, a variety of information may be collected, either actively provided by you or automatically collected through our website's technology. Personal information may include, but is not limited to, your full name, email address, postal address, and IP address. In addition, non-personal information such as browser type, device information, and usage data regarding the frequency and manner of your engagement with our services may also be collected to enhance your experience. We may collect data when you register an account, subscribe to any newsletters, participate in promotions, or communicate with us directly through provided contact channels. Cookies and similar tracking technologies are used to monitor your preferences, keep track of analytical trends, and personalize your interactions with the website. At times, anonymized and aggregated data may be generated for internal analysis to improve our products and services. Any information you elect to upload, submit, or make publicly available on our platform may be retained, subject to our moderation and terms of use. Additionally, when conducting statistical analysis on draw results, bet games, and similar activities, only necessary information is processed. Processing of sensitive or special categories of personal information is strictly limited and regulated. We only collect information that is relevant and necessary to deliver our services, operate our promotions, and ensure compliance with applicable laws. Users retain the right to modify or update their personal information through the interfaces provided on the site, and all such modifications are logged in accordance with auditing requirements. All data is collected in good faith and may be retained for as long as necessary to fulfil the purposes identified in this policy, unless a longer retention period is mandated or allowed by law.

Use of Collected Information

We use your personal and non-personal information for a variety of legitimate business purposes related to the operation of Lottery Extreme. Foremost, your data assists us in providing accurate, up-to-date lottery results, game statistics, and relevant promotional content personalized to your interests. Information may be used for purposes including but not limited to, processing subscription requests, communicating important announcements, alerting users to new promotions, and providing customer support. Data may also be processed for website performance monitoring, security auditing, and fraud detection to protect both users and the site itself. Your interaction analytics help us optimize game recommendations and content presentation suited to your preferences. Aggregate data is utilized in the compilation of statistical reports and the development of future products and services; this information is anonymized to preserve user privacy. When legally mandated or in the legitimate interest of defending legal claims or investigations, personal data may be shared with competent authorities in compliance with lawful requests. We do not sell, lease, or trade your personal data for third-party marketing. Communication preferences may be controlled by users at any time, and any marketing-related emails will include express options to unsubscribe. Data usage is always based on necessity, informed consent, and reasonable expectations for users interacting with our gambling, gaming, and promotional activities. The site maintains robust backup and disaster recovery protocols, ensuring continuity of data protection even during downtimes or operational incidents. Collected information may be processed both within and outside South Africa, following strict legal safeguards. By using our website, you authorize the use of your data as set forth in this Privacy Policy for the abovementioned purposes.

Disclosure and Sharing of Information

Lottery Extreme is committed to protecting the privacy of your information and will only share your personal data in strictly limited circumstances consistent with this Policy and South African data protection laws. We may share information with vetted service providers or partners who help us operate, maintain, and improve our website, such as hosting providers, analytics platforms, or contest sponsors operating under confidentiality agreements. In certain situations, your information may be disclosed to authorities or regulatory agencies to fulfill legal obligations, comply with judicial procedures, or respond to lawful requests by government authorities, including law enforcement. If Lottery Extreme becomes involved in a merger, acquisition, or sale of assets, relevant user information may be transferred as part of that process, provided that the recipient maintains equivalent data protection standards. In all other cases, we prevent unauthorized sharing and maintain contractually mandated privacy safeguards with all third-party recipients. Sensitive information is disclosed only when explicitly required and only to entities subject to proper data protections. Aggregate or anonymized data, which cannot be used to identify specific individuals, may be disclosed for analytical, statistical, or research purposes. We do not permit third-party advertisers direct access to personally identifiable information, unless expressly authorized by the user. Every data sharing instance is recorded as part of our compliance measures, with records securely retained for auditing purposes. Cross-border data transfers, if necessary, are strictly regulated and only occur under lawful, secure frameworks and with appropriate safeguards. We adhere to all obligations under POPIA and related international privacy frameworks regarding such disclosures. Automated decision-making processes, if applied, are openly explained to affected users, and users retain the right to contest any significant consequence of such decisions involving their personal data. No data is transferred to jurisdictions lacking adequate data protection without first obtaining requisite permissions and implementing approved safety mechanisms.

Data Security Measures

At Lottery Extreme, we employ a comprehensive suite of technical and organizational measures to secure personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our website employs industry-standard encryption protocols such as SSL/TLS to protect data transmitted between your browser and our servers. Secure firewalls, intrusion detection systems, and regular security audits guard against external threats. Access to personal information is strictly limited to authorized personnel who are bound by confidentiality agreements and are regularly trained in data protection regulations and cybersecurity best practices. Secure password policies and robust user authentication mechanisms add further layers of security to user data. Physical data storage locations are protected by enterprise-grade access control, surveillance, and backup facilities, with routine testing conducted to ensure their integrity. All data processing activities are logged, monitored, and reviewed for compliance with our internal security policies and external regulatory requirements. User information is stored only for as long as is necessary to achieve the specific purposes detailed in this policy, after which it is securely deleted or anonymized. Sensitive personal data is processed with heightened security controls and only over secure channels. In the event of a data breach, Lottery Extreme has established a dedicated incident response team to manage notification processes, provide guidance to affected individuals, and comply with all notification requirements as provided by South African law. Users are encouraged to adopt prudent security habits, such as choosing strong passwords, regularly updating credentials, and not disclosing access details to others. Our security framework undergoes periodic updates in light of emerging threats and evolving industry standards. We ensure that any service providers or partners entrusted with processing your data uphold similar standards of security through robust contractual obligations.

User Rights and Choices

Users of Lottery Extreme are granted a comprehensive suite of rights regarding their personal information, as protected by the POPIA and related legislation. These rights enable you to access, update, correct, or delete your personal information held by us, subject to certain legal and operational exceptions. You may submit a formal request to view your data records, challenge the accuracy of stored information, or request rectification where necessary. The right to withdraw consent at any time is respected, though such withdrawal may affect continued access to certain features or services provided by the website. Users retain the right to object to or restrict certain types of data processing, except where such processing is essential to the operation of our website or required by law. Additionally, individuals may request that their data be transferred to another controller or service, where feasible and technically possible. Communications regarding promotional materials can be managed through straightforward unsubscribe mechanisms in every message, allowing for fine-tuned control over contact preferences. In the event that an individual believes their privacy rights have been infringed, our Data Protection Representative may be contacted for investigation and resolution. All requests will be handled diligently, with confirmation of receipt and clear explanations provided for any delay or refusal, in accordance with the law. Complaints may also be escalated to the Information Regulator of South Africa should resolution at the company level be unsatisfactory. No fee is charged for the exercise of these rights, unless requests are manifestly unfounded, repetitive, or excessive, in which case a reasonable charge may be levied. Ongoing transparency about the exercise of these choices is a foundational value at Lottery Extreme.

Cookies and Tracking Technologies

Lottery Extreme utilizes cookies and similar tracking technologies to enhance user functions, personalize experiences, and analyze usage for continuous improvement. Cookies are small data files placed on your device when you visit the website and may store information such as site preferences, authentication tokens, and session activity. Both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted, are employed to facilitate seamless navigation and meritorious user experiences. Users may receive notifications regarding cookie usage upon their first visit, consistent with legal requirements for informed consent. While most web browsers are set to accept cookies by default, users retain the autonomy to adjust their browser settings to refuse cookies or to alert you when cookies are being sent. However, blocking or deleting cookies may impact the functionality and performance of certain features of the site. Some cookies are essential for delivering requested services, while others assist in compiling aggregate statistical reports. Third-party service providers, such as analytics companies, may deploy their own cookies in connection with their services; Lottery Extreme does not have direct access or control over these cookies but requires strict adherence from partners to privacy and security best practices. Detailed information about the categories, duration, and purposes of cookies used is made available to users and is reviewed in response to evolving legal standards and best practices. Continued use of the website after notifications regarding cookies indicates acceptance of their usage under the terms of this policy. Lottery Extreme remains committed to user empowerment by providing transparent tools for managing cookie preferences at any time.

Minors and Children’s Privacy

Lottery Extreme takes the privacy protection of minors and children very seriously. The website is intended solely for use by persons aged 18 years or older, and we do not knowingly collect, solicit, or process personal information from individuals under the age of 18. Should it come to our attention that personal information belonging to a minor has been inadvertently collected, all reasonable steps will be taken to delete such information and prevent its further processing. Any representative or guardian who becomes aware that a minor in their care has provided information to our website is asked to notify us without delay so that appropriate action may be taken. We encourage parents and guardians to actively monitor and supervise their children’s online activity and guide them in responsible usage of internet services. Strict filters, access management tools, and monitoring systems are in place to identify, prevent, and report attempts by minors to access services that are inappropriate for their age group. All content, communications, and promotional offers fall within the regulatory guidelines established to counter exposure by underage individuals. Where required by law, Lottery Extreme cooperates with regulatory authorities to ensure compliance with child online protection initiatives. Continuing to use this website signifies acknowledgment and acceptance of these stipulations, and adults using the site on behalf of minors assume responsibility in ensuring adherence to this policy. Education and awareness initiatives are regularly updated to address emerging risks faced by minors in the digital environment.

Data Retention Policy

Lottery Extreme adheres to a responsible data retention policy designed to protect the privacy and interests of users, as well as to comply with statutory reporting and record-keeping requirements set forth under South African law. Personal information is retained only for as long as is necessary to fulfill the specific purposes for which it was collected, including the delivery of lottery results, user support, and satisfaction of any applicable legal, regulatory, or business requirements. After the retention period has lapsed, your data will be securely deleted, anonymized, or destructed in a manner that ensures complete and irretrievable removal. If you choose to delete your account or withdraw consent, your personal information is promptly removed from our active systems, though residual information may persist in backup copies for a limited period in accordance with operational best practices and legal standards. In cases where the retention of data is mandated by statutory obligations—such as fraud prevention, dispute resolution, legal proceedings, or tax compliance—we will hold such data for the periods required by law. Anonymized information collected for research, analytics, or statistical purposes may be retained indefinitely, as it cannot be re-associated with individual users. Our record-keeping protocols are periodically reviewed and updated to ensure alignment with prevailing laws and industry standards. Any modifications to retention policies are communicated to users by timely updates to this Privacy Policy.

Contact and Data Protection Officer Details

For all questions, suggestions, requests to exercise rights, or concerns regarding this Privacy Policy and our data processing practices, users are encouraged to contact the data protection officer directly. The owner and data protection officer for Lottery Extreme is Jasper Langley, who can be reached via email at [email protected]. Written correspondence may also be directed to Jasper Langley, Birmingham Museum & Art Gallery, Chamberlain Square, Birmingham B3 3DH, United Kingdom. All communications will be promptly acknowledged and responded to in compliance with applicable legal timeframes and privacy requirements. Users have the right to escalate unresolved issues to the Information Regulator of South Africa, and guidance in this regard is available upon request. Your feedback is highly valued as it supports ongoing improvements to our privacy and security practices.

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